Passenger Service Supervisor

Airport Butler

San Francisco, CA, United States
$27.00 - $27.50 hourly; benefits: comprehensive py...
Customer service excellence
Safety and security procedures
Flight schedule inquiries
As a Passenger Service Supervisor, you will ensure traveling customers are well-informed and in the right place at the right time, prioritizing their needs and adhering to safety and security procedures

Job Summary

  • As a Passenger Service Supervisor, you will ensure traveling customers are well-informed and in the right place at the right time, prioritizing their needs and adhering to safety and security procedures.
  • Responsibilities include directing agents, resolving escalated customer concerns, making staffing recommendations, and ensuring customer satisfaction at every step of their journey.
  • AGI offers a comprehensive benefit package including paid vacation, medical/dental/vision, a company-matched 401(k) program, and free on-the-job training.

Matching Summary

As a Passenger Service Supervisor, you will ensure traveling customers are well-informed and in the right place at the right time, prioritizing their needs and adhering to safety and security procedures.

Salary

$27.00 - $27.50 hourly; Benefits: comprehensive package; Bonus/Equity: Not specified

Skills & Requirements

Must-have

  • customer service excellence
  • safety and security procedures
  • flight schedule inquiries
  • baggage handling and claims
  • ticket counter and gate operations

Nice-to-have

  • friendly and outgoing demeanor
  • outstanding customer service focus
  • ability to work in fast-paced environment
  • team leadership and direction

Key Requirements

  • High school diploma or GED
  • Authorization to work in the United States
  • Must complete SIDA training
  • One+ year of relevant experience preferred

Work Rights

Authorization to work in the United States

Tailored Resume

Cover Letter