Senior Manager Transfer Agency Operations

Apex Group

Cape Town, South Africa
On-site
Strategic operational leadership
Client escalations management
Talent development
Apex Group is seeking a Senior Manager for Transfer Agency Operations in Cape Town, South Africa. The role involves leading operational delivery, managing client relationships, and driving continuous improvement within the Transfer Agency function

Job Summary

  • The Senior Manager Transfer Agency South Africa is a senior leadership role accountable for translating strategy into consistently high‑quality operational delivery.
  • Own senior client escalations, ensuring effective resolution, transparent communication, and sustainable outcomes.
  • Provide strong leadership to management and senior operational teams, reinforcing a high‑performance, client‑centric culture.

Matching Summary

Match Score: 85

Apex Group is seeking a Senior Manager for Transfer Agency Operations in Cape Town, South Africa. The role involves leading operational delivery, managing client relationships, and driving continuous improvement within the Transfer Agency function.

Skills & Requirements

Must-have

  • strategic operational leadership
  • client escalations management
  • talent development
  • stakeholder collaboration
  • transfer agency operations

Nice-to-have

  • positive disrupter
  • industry-changing realities
  • supercharge unique skills

Key Requirements

  • Extensive experience in Transfer Agency or Fund Administration
  • Senior operational leadership exposure
  • Proven ability to manage complex client relationships
  • Strong strategic thinking
  • Deep operational understanding

Work Rights

Not specified

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