Telephone Operator - Pbx

Marriott International

Goleta, CA, United States
Base: $28.00 ph; bonus/equity: not specified; bene...
Fully onsite
Operate telephone switchboard station
Process guest requests for wake-up calls
Receive and relay messages accurately
Marriott International is seeking a Telephone Operator for its Goleta, CA location to manage guest calls and requests efficiently. The role requires strong customer service skills and the ability to maintain professional communication in a fast-paced environment

Job Summary

  • The role involves answering, recording, logging, and processing all guest calls, requests, questions, or concerns while operating a telephone switchboard station.
  • Employees must follow company policies to ensure uniform appearance is clean and professional while maintaining confidentiality of proprietary information.
  • The position requires the ability to stand, sit, or walk for extended periods and lift objects weighing up to 10 pounds.

Matching Summary

Match Score: 75

Marriott International is seeking a Telephone Operator for its Goleta, CA location to manage guest calls and requests efficiently. The role requires strong customer service skills and the ability to maintain professional communication in a fast-paced environment.

Salary

Base: $28.00 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Operate telephone switchboard station
  • Process guest requests for wake-up calls
  • Receive and relay messages accurately
  • Monitor busy or unanswered lines
  • Dispatch bell staff or valet staff

Nice-to-have

  • Anticipate and address guests service needs
  • Assist individuals with disabilities
  • Develop positive working relationships
  • Clear and professional language skills

Key Requirements

  • High school diploma or G.E.D. equivalent
  • No related work experience required
  • No supervisory experience required

Work Rights

Not specified

Tailored Resume

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