The Partner Relationship Manager is responsible for managing QBE’s partner network to deliver the best customer experience in property claims
Job Summary
The Partner Relationship Manager is responsible for managing QBE’s partner network to deliver the best customer experience in property claims.
The role involves monitoring performance, actioning feedback, supporting CAT event preparations, and collaborating with internal teams and external partners.
QBE offers a hybrid working model, holistic wellbeing benefits, and has been recognized for excellence in diversity and inclusion.
Matching Summary
The Partner Relationship Manager is responsible for managing QBE’s partner network to deliver the best customer experience in property claims.
Skills & Requirements
Must-have
Property insurance industry knowledge
Partner and supplier relationship management
Contractual agreement interpretation
Performance monitoring and reporting
Interstate travel required
Hybrid working environment
Nice-to-have
Collaborative stakeholder engagement
Problem solving and negotiation skills
Customer experience focus
Support for CAT event management
Participation in diversity and inclusion programs
Key Requirements
Full Australian drivers license
Experience in Australian Property Insurance Industry
Proven relationship and category management experience