Senior Ai & Automation Specialist

AUTODESK TLV

Not specified; annual cash bonuses may be included...
Not specified (assumed to be flexible or remote based on modern practices).
Applied ai and generative ai experience
Knowledge systems and workflow design
Automation platforms like airtable or zapier
The Senior AI & Automation Specialist role at Autodesk TLV focuses on enhancing the efficiency and effectiveness of Customer Success teams through AI, automation, and improved knowledge management. The ideal candidate will possess a strong background in applied AI and workflow design, aiming to create scalable solutions to optimize support experiences

Job Summary

  • This role focuses on applying AI to improve how Customer Success teams access guidance, policy, and operational information.
  • The position involves designing reusable workflows and templates to enhance consistency, quality, and scale for internal teams.
  • Candidates will partner with cross-functional stakeholders to drive practical, responsible, and scalable AI-enabled solutions.

Matching Summary

Match Score: 85

The Senior AI & Automation Specialist role at Autodesk TLV focuses on enhancing the efficiency and effectiveness of Customer Success teams through AI, automation, and improved knowledge management. The ideal candidate will possess a strong background in applied AI and workflow design, aiming to create scalable solutions to optimize support experiences.

Salary

Not specified; Annual cash bonuses may be included; Stock grants and comprehensive benefits package offered

Skills & Requirements

Must-have

  • Applied AI and generative AI experience
  • Knowledge systems and workflow design
  • Automation platforms like Airtable or Zapier
  • Experience with APIs and data structures
  • Strong analytical and problem-solving skills

Nice-to-have

  • Customer Success team support experience
  • Airtable scripting and JavaScript knowledge
  • Understanding of responsible AI practices
  • Experience driving tool adoption across teams
  • Familiarity with policy and process governance

Key Requirements

  • Bachelor's degree in related field or equivalent experience
  • 3+ years of experience in applied AI or automation
  • Experience with knowledge management and information architecture

Work Rights

Not specified

Tailored Resume

Cover Letter