Customer Service Coordinator, Cream

Cream Global Ltd.

Liverpool, United Kingdom
Onsite (office-based, event support required)
Experience in customer service role
Strong written and verbal communication skills
Experience using crm systems
Cream Global Ltd. is seeking a Customer Service Coordinator to manage customer interactions and enhance the fan experience at live events. This full-time, office-based role requires strong communication skills and the ability to handle customer inquiries professionally

Job Summary

  • The Customer Service Coordinator will play a key role in delivering high-quality customer experiences at various events.
  • This position requires managing customer enquiries and resolving issues with professionalism and care.
  • The role offers an inclusive environment that encourages personal and professional development.

Matching Summary

Match Score: 85

Cream Global Ltd. is seeking a Customer Service Coordinator to manage customer interactions and enhance the fan experience at live events. This full-time, office-based role requires strong communication skills and the ability to handle customer inquiries professionally.

Skills & Requirements

Must-have

  • Experience in customer service role
  • Strong written and verbal communication skills
  • Experience using CRM systems

Nice-to-have

  • Passion for live events
  • Empathetic communicator
  • Flexible approach to working hours

Key Requirements

  • Proven experience in live events
  • Ability to manage various customer communications
  • Resilient and calm under pressure

Work Rights

Not specified

Tailored Resume

Cover Letter