Client Success Manager (greater China And Sea)

Gartner

Singapore, Singapore
Hybrid
Client relationship management
Senior and c-level client engagement
Bilingual english and mandarin proficiency
The Client Success team ensures every Gartner client receives value far exceeding their investment by understanding business priorities and supporting decision-making

Job Summary

  • The Client Success team ensures every Gartner client receives value far exceeding their investment by understanding business priorities and supporting decision-making.
  • This role involves building and managing relationships with senior clients in Greater China and SEA, driving customer satisfaction, retention, and growth through effective Gartner service utilization.
  • Gartner offers world-class benefits, competitive compensation, and a hybrid work environment that supports flexibility and professional growth.

Matching Summary

The Client Success team ensures every Gartner client receives value far exceeding their investment by understanding business priorities and supporting decision-making.

Skills & Requirements

Must-have

  • Client relationship management
  • Senior and C-Level client engagement
  • Bilingual English and Mandarin proficiency
  • Subscription utilization optimization
  • Cross-functional collaboration
  • Client onboarding and engagement

Nice-to-have

  • Critical thinking and prioritization skills
  • Passion for client satisfaction
  • Hybrid work environment
  • Inclusive and diverse team culture

Key Requirements

  • 4+ years relevant professional experience
  • Full proficiency in English and Mandarin
  • Bachelor’s degree preferred

Work Rights

Not specified

Tailored Resume

Cover Letter