Deliver customer outcomes and commercial performance
Oversee scheme profitability and operational effectiveness
As a Schemes Manager, you will proactively manage and develop strong working relationships with our scheme insurers and partners to ensure they deliver exceptional service and propositions to our customers
Job Summary
As a Schemes Manager, you will proactively manage and develop strong working relationships with our scheme insurers and partners to ensure they deliver exceptional service and propositions to our customers.
Key accountabilities include effective oversight and management of relationships with Howden scheme partners, and oversight and management of profitability and operational effectiveness of Education and NFP schemes.
Howden offers a culture that values diversity, supports each other, and is determined to make a positive difference, with potential for reasonable adjustments to accommodate needs.
Matching Summary
As a Schemes Manager, you will proactively manage and develop strong working relationships with our scheme insurers and partners to ensure they deliver exceptional service and propositions to our customers.
Skills & Requirements
Must-have
Manage scheme insurers and partners
Deliver customer outcomes and commercial performance
Oversee scheme profitability and operational effectiveness
Support scheme placement strategy
Review and negotiate contracts and TOBAs
Nice-to-have
No-limits mindset
Collaborative international team
Passion for insurance
Problem solving and innovative mindset
Key Requirements
Experience managing third party relationships
Operational experience in service level implementation
Understanding of the insurance market
Excellent communication and negotiation skills
Analytical and business management capabilities
Proven track record of delivering exceptional customer service