Program Manager, Translation Quality, Translation Services Operations

Amazon

Barcelona, Spain
On-site
Quality assurance program design
Mqm scoring framework expertise
Cross-functional stakeholder management
Amazon is seeking a Program Manager for Translation Quality within its Translation Services Operations team in Barcelona. The role involves establishing quality standards and frameworks to ensure the integrity of translation services, requiring collaboration with various cross-functional teams

Job Summary

  • This strategic role is responsible for defining quality standards and governing quality assurance programs across 60+ language pairs.
  • The Program Manager will serve as the primary Quality point of contact for cross-functional programs including Linguistic, CPM, and Science teams.
  • The team supports Amazon's pursuit of global reach by enabling seamless translation services using machine translation, GenAI, and Large Language Models.

Matching Summary

Match Score: 85

Amazon is seeking a Program Manager for Translation Quality within its Translation Services Operations team in Barcelona. The role involves establishing quality standards and frameworks to ensure the integrity of translation services, requiring collaboration with various cross-functional teams.

Skills & Requirements

Must-have

  • Quality assurance program design
  • MQM scoring framework expertise
  • Cross-functional stakeholder management
  • Machine translation and LLM quality
  • Data-driven quality improvement strategies

Nice-to-have

  • Experience with localization ecosystems
  • Ability to drive outcomes through partnership
  • Critical thinking on process redesign
  • Strategic guidance for new service launches

Key Requirements

  • Proven experience in quality mechanism ownership
  • Expertise in MQM scoring and data analysis
  • Background in translation services operations

Work Rights

Not specified

Tailored Resume

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