Assistant Director For It Support

University of Arkansas, Fayetteville

Fayetteville, Arkansas, US
Base: $67,909; bonus/equity: not specified; benefi...
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It support operations management
Troubleshooting complex issues
Customer-focused it support
** The University of Arkansas is seeking an Assistant Director for IT Support to manage the IT operations within the Division of Student Affairs. The ideal candidate will have a strong background in IT support, leadership skills, and experience in higher education environments. **

Job Summary

  • The Assistant Director for IT Support provides day-to-day management of the division’s IT support, ensuring high-quality, reliable, and customer-focused IT support.
  • This role involves hands-on assistance with complex troubleshooting, deployments, and service escalations, as well as managing the division's IT asset lifecycle.
  • The University of Arkansas offers a vibrant work environment with a benefits package including health, dental, life and disability insurance, tuition waivers, and retirement programs.

Matching Summary

Match Score: 75

** The University of Arkansas is seeking an Assistant Director for IT Support to manage the IT operations within the Division of Student Affairs. The ideal candidate will have a strong background in IT support, leadership skills, and experience in higher education environments. **

Salary

Base: $67,909; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • IT support operations management
  • troubleshooting complex issues
  • customer-focused IT support
  • asset lifecycle management
  • supervising technical staff

Nice-to-have

  • higher education IT experience
  • ITIL framework familiarity
  • enterprise ticketing systems
  • Microsoft Intune and Active Directory
  • strong communication skills

Key Requirements

  • Bachelor's degree or four years of experience
  • Proof of legal authority to work
  • Criminal Background Check
  • Sex Offender Registry check
  • Substance Abuse Testing

Work Rights

Proof of legal authority to work

Tailored Resume

Cover Letter