Customer Service Officer (receptionist/mall)

TRUST RECRUIT PTE. LTD.

Singapore, Singapore
Not specified (assumed to be onsite based on the nature of the role).
Handle first level enquires via phone email or walk-in
Ensure smooth visitors registration process
Manage car park applications and season parking promotion
This job posting is for a Customer Service Officer position at TRUST RECRUIT PTE. LTD. in Singapore, focusing on delivering high-quality service to tenants and visitors, handling inquiries, and supporting tenant events. Ideal candidates should possess at least an ‘N’ Level education and demonstrate strong communication and organizational skills

Job Summary

  • The role ensures the highest standard of service delivery to tenants, customers, and visitors through various communication channels.
  • Responsibilities include managing car park applications, promoting season parking, and coordinating tenant directory updates.
  • Candidates must assist in organizing tenant events and ensure smooth visitor registration while maintaining accurate documentation.

Matching Summary

Match Score: 75

This job posting is for a Customer Service Officer position at TRUST RECRUIT PTE. LTD. in Singapore, focusing on delivering high-quality service to tenants and visitors, handling inquiries, and supporting tenant events. Ideal candidates should possess at least an ‘N’ Level education and demonstrate strong communication and organizational skills.

Skills & Requirements

Must-have

  • Handle first level enquires via phone email or walk-in
  • Ensure smooth visitors registration process
  • Manage car park applications and season parking promotion
  • Coordinate with parties on tenant directory and digital panels
  • Assist in organizing tenant events within building premises

Nice-to-have

  • Ability to gather feedback and escalate concerns effectively
  • Strong documentation and tracking skills for interactions
  • Adherence to service level standards and guidelines

Key Requirements

  • N Level, Nitec, GCE O Level, or Diploma in any discipline

Work Rights

Not specified

Tailored Resume

Cover Letter