Content Moderation Quality Specialist

HoYoverse

Malaysia
On-site
Content moderation principles
Policy enforcement practices
Review and enforcement of community guidelines
HoYoverse is seeking a Content Moderation Quality Specialist to maintain a safe and engaging environment across its gaming and community platforms. The ideal candidate should have expertise in content moderation, team leadership, and operational oversight, with proficiency in English and Japanese, and preferably Chinese

Job Summary

  • The Content Management Specialist is responsible for maintaining a safe, respectful, and engaging environment across all HoYoverse games and community platforms.
  • This role ensures that user-generated content aligns with established community guidelines, moderation standards, and platform policies.
  • The ideal candidate brings strong expertise in content moderation, operational oversight, and policy enforcement, along with the ability to lead moderation teams and manage complex or sensitive escalations.

Matching Summary

Match Score: 85

HoYoverse is seeking a Content Moderation Quality Specialist to maintain a safe and engaging environment across its gaming and community platforms. The ideal candidate should have expertise in content moderation, team leadership, and operational oversight, with proficiency in English and Japanese, and preferably Chinese.

Skills & Requirements

Must-have

  • content moderation principles
  • policy enforcement practices
  • review and enforcement of community guidelines
  • English and Japanese proficiency

Nice-to-have

  • balancing user experience and platform safety
  • handling nuanced content cases
  • Chinese language proficiency

Key Requirements

  • Professional working proficiency in English and Japanese
  • Proficiency in Chinese is preferred
  • Experience managing or mentoring moderation teams

Work Rights

Not specified

Tailored Resume

Cover Letter