Ap26 - Bac+2/3 - Conseiller Clientèle Recouvrement Junior (h/f)

Renault Group / Mobilize Financial Services

Canéjan, France
Base: 544€ to 2,199€ gross; bonus/equity: pyrticip...
Contact clients regarding unpaid debts
Negotiate payment regularization plans
Analyze non-payment reasons and propose solutions
The role involves contacting clients with unpaid debts to negotiate regularizations while analyzing their specific situations

Job Summary

  • The role involves contacting clients with unpaid debts to negotiate regularizations while analyzing their specific situations.
  • Candidates will manage a portfolio of files, ensuring accurate traceability of all interactions within internal tools.
  • The position offers a modern work environment with occasional teleworking possibilities and potential for permanent employment after the apprenticeship.

Matching Summary

The role involves contacting clients with unpaid debts to negotiate regularizations while analyzing their specific situations.

Salary

Base: 544€ to 2,199€ gross; Bonus/Equity: Participation and Profit sharing included; Benefits: 75% transport reimbursement

Skills & Requirements

Must-have

  • Contact clients regarding unpaid debts
  • Negotiate payment regularization plans
  • Analyze non-payment reasons and propose solutions
  • Maintain precise records of all actions and exchanges
  • Execute follow-up letters and legal notices

Nice-to-have

  • Sensitivity to client relationships
  • Ability to work calmly on the phone
  • Strong organizational skills and rigor
  • Team spirit and desire to learn
  • Professional and respectful attitude

Key Requirements

  • BTS or Bachelor's degree in Commerce, Customer Relations, Management, or Law
  • 12 to 24 months apprenticeship contract duration
  • Location: Canéjan, France

Work Rights

Not specified

Tailored Resume

Cover Letter