Customer Service Executive ( 6 months)

BWY WILMAR PTE. LTD.

Singapore, Singapore
1-2 years b2b customer service experience
Fluency in english verbal and written
Proficiency in excel required
Serve as the primary point of contact for Singapore-based customers via email and WhatsApp

Job Summary

  • Serve as the primary point of contact for Singapore-based customers via email and WhatsApp.
  • Ensure order accuracy, pricing consistency, and proper documentation while handling product inquiries.
  • Collaborate with internal stakeholders including Warehouse, Logistics, and Sales to drive positive customer outcomes.

Matching Summary

Match Score: 85

Serve as the primary point of contact for Singapore-based customers via email and WhatsApp.

Skills & Requirements

Must-have

  • 1-2 years B2B customer service experience
  • Fluency in English verbal and written
  • Proficiency in Excel required
  • Handle order accuracy and pricing consistency

Nice-to-have

  • Proficiency in Mandarin verbal and written
  • Experience with ERP systems like Alaya or Havi
  • Experience with Order Management Systems like Bizmann
  • Background in Food Service or FMCG sector

Key Requirements

  • Minimum 1-2 years experience in B2B customer service
  • Fluency in English (verbal and written)
  • Experience with Excel is required

Work Rights

Not specified

Tailored Resume

Cover Letter