Field Services Support Technician

DXC Technology

Miami, FL, United States
Fully remote
Technical support for hardware issues
Troubleshooting software problems
Experience with ticketing systems
Provide day-to-day technical support to end users, resolving hardware, software, and connectivity issues

Job Summary

  • Provide day-to-day technical support to end users, resolving hardware, software, and connectivity issues.
  • Collaborate with IT departments to support and execute IT projects, including system upgrades and rollouts.
  • Stay current with technology trends and continuously develop technical skills.

Matching Summary

Provide day-to-day technical support to end users, resolving hardware, software, and connectivity issues.

Skills & Requirements

Must-have

  • Technical support for hardware issues
  • Troubleshooting software problems
  • Experience with ticketing systems

Nice-to-have

  • Strong communication skills
  • Experience with Audio/Visual systems
  • Continuous improvement mindset

Key Requirements

  • Bachelor’s degree or equivalent experience
  • Minimum of 2 years in IT support
  • Proficient in Windows and/or macOS environments

Work Rights

Must be a U.S. citizen or permanent resident

Tailored Resume

Cover Letter