As a Branch Ambassador, you will play a vital role in enhancing customers’ banking experience by performing transactions and resolving inquiries efficiently
Job Summary
As a Branch Ambassador, you will play a vital role in enhancing customers’ banking experience by performing transactions and resolving inquiries efficiently.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
The role involves working with an energized team of banking professionals and supporting multiple branches within the assigned local area.
Matching Summary
As a Branch Ambassador, you will play a vital role in enhancing customers’ banking experience by performing transactions and resolving inquiries efficiently.
Salary
Base: $51,542 - $54,600 (Brooklyn, NY); Bonus/Equity: Not specified; Benefits: Comprehensive health and financial benefits
Skills & Requirements
Must-have
Customer service experience
Cash handling skills
Fraud mitigation adherence
Operational policy compliance
Digital banking technology usage
Nice-to-have
Growth mindset
Team player
Financial needs assessment
Adaptability
Customer experience focus
Key Requirements
High School Diploma or equivalent
Minimum 1 year retail, sales or customer service experience
At least 6 months cash handling experience
Associate’s degree preferred
2+ years retail, sales, or banking experience preferred
No sponsorship for employment authorization
Work Rights
Must have valid work authorization; no sponsorship available