Assistant Director, Event Services And Student Employment, Office Of Student Engagement

Graylyn

Winston Salem, NC, United States
Event reservation management
Student employment lifecycle management
Customer service excellence
Responsible for reservations and event planning for internal and external entities in all Campus Programs and Services facilities and will provide exceptional customer service for all venues managed by our department

Job Summary

  • Responsible for reservations and event planning for internal and external entities in all Campus Programs and Services facilities and will provide exceptional customer service for all venues managed by our department.
  • Responsible for student employment hiring, training, and professional development for all Campus Programs & Services areas, ensuring a sense of belonging that supports a vibrant and engaged campus community.
  • Supervises the University Telephone Operator, a full-time professional staff member, and manages the entire employment lifecycle for a team of 50-70 student staff.

Matching Summary

Responsible for reservations and event planning for internal and external entities in all Campus Programs and Services facilities and will provide exceptional customer service for all venues managed by our department.

Skills & Requirements

Must-have

  • Event reservation management
  • Student employment lifecycle management
  • Customer service excellence
  • Policy development and interpretation
  • Supervision of staff and student employees
  • Event planning and logistics coordination

Nice-to-have

  • Fostering a sense of belonging
  • Stakeholder engagement
  • Continuous improvement mindset
  • Independent judgment and initiative

Key Requirements

  • Bachelor’s degree or equivalent experience
  • Minimum three years of related work experience
  • Experience supervising others
  • Experience with Accruent Event Management System
  • Experience in a higher education setting

Work Rights

Not specified

Tailored Resume

Cover Letter