Lead Veterinary Customer Service Representative

Liberty Pet Hospital

Base: $22-$25ph based on experience; bonus/equity:...
2+ years veterinary reception experience
Leadership and mentorship of reception team
Competency with veterinary software systems
The role involves leading, supporting, and mentoring the reception team to ensure smooth daily operations

Job Summary

  • The role involves leading, supporting, and mentoring the reception team to ensure smooth daily operations.
  • Candidates must provide exceptional client service through various communication channels while managing appointment scheduling and billing.
  • The company offers competitive pay, health benefits, paid time off, and opportunities for professional growth.

Matching Summary

The role involves leading, supporting, and mentoring the reception team to ensure smooth daily operations.

Salary

Base: $22-$25/hr based on experience; Bonus/Equity: Not specified; Benefits: Health, dental, vision, 401(k) matching, PTO

Skills & Requirements

Must-have

  • 2+ years veterinary reception experience
  • Leadership and mentorship of reception team
  • Competency with veterinary software systems

Nice-to-have

  • Strong multitasking in high-volume environment
  • Compassionate approach to emotional situations
  • Ability to coordinate between clients and doctors

Key Requirements

  • 2+ years of veterinary reception or customer service experience
  • Leadership experience strongly preferred
  • Knowledge of veterinary terminology and services

Work Rights

Not specified

Tailored Resume

Cover Letter