Operations Analyst

Apex Group

Makati, Philippines
Competitive remuneration commensurate with skills ...
Not specified (assumed to be office-based or hybrid)
5+ years business analyst experience
Strong communication skills required
Problem solving and analytical analysis
Apex Group is seeking an Operations Analyst in Makati, Philippines, to support client queries, improve service reliability, and enhance team knowledge of product functionality. The ideal candidate should have over five years of relevant experience, strong analytical skills, and a passion for software development in the financial services industry

Job Summary

  • The role involves responding to triaged client queries and acting as a conduit between developers and support managers.
  • Candidates will serve as the accountable owner for assigned applications while driving continuous improvement initiatives.
  • The position offers training and development opportunities within a large global expanding business.

Matching Summary

Match Score: 85

Apex Group is seeking an Operations Analyst in Makati, Philippines, to support client queries, improve service reliability, and enhance team knowledge of product functionality. The ideal candidate should have over five years of relevant experience, strong analytical skills, and a passion for software development in the financial services industry.

Salary

Competitive remuneration commensurate with skills and experience; Not specified; Training and development opportunities

Skills & Requirements

Must-have

  • 5+ years business analyst experience
  • Strong communication skills required
  • Problem solving and analytical analysis

Nice-to-have

  • Passion for software development
  • Interest in financial services industry
  • Ability to question status quo

Key Requirements

  • 5+ years qualified experience
  • Reputable tertiary qualifications
  • SQL and .NET experience preferred
  • ITIL Certification V4 desirable

Work Rights

Not specified

Tailored Resume

Cover Letter