The Case Manager is responsible for managing claims on behalf of our superannuation fund clients, including the distribution of death benefits and management of disablement claims
Job Summary
The Case Manager is responsible for managing claims on behalf of our superannuation fund clients, including the distribution of death benefits and management of disablement claims.
Prepare and implement effective claims management and member communication strategies regularly within timeframe to achieve optimum member outcomes.
EML provides career opportunities and great employee benefits, including flexibility to work from home to support work/life balance and comprehensive learning and development opportunities.
Matching Summary
The Case Manager is responsible for managing claims on behalf of our superannuation fund clients, including the distribution of death benefits and management of disablement claims.
Skills & Requirements
Must-have
Superannuation claims management
Life insurance claims management
Personal injury claims management
Member communication strategies
Compliance with superannuation legislation
Nice-to-have
Compassionate and professional support
Empathetic communication with claimants
Solution-focused adverse outcomes
Learning culture
Work-life balance support
Key Requirements
Previous experience in superannuation, life insurance, and/or personal injury claims management
Strong understanding of claims processes and relevant legislation