Job Summary

• The Associate Manager of Technical Services is responsible for supervising and coordinating the daily activities of a technical services team, focusing on managing team workload and ensuring timely delivery of high-quality technical support services.
• Key responsibilities include overseeing and guiding technical services staff, assigning and managing workload, promoting a culture of accountability, and ensuring timely resolution of technical issues.
• The role requires building strong relationships with internal teams and external customers to ensure satisfaction and trust, while supporting adherence to industry standards and company policies.

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Skills & Requirements

Key Requirements

• 5+ years of experience in technical services
• 2 years at Senior level or equivalent
• Strong knowledge of technical systems
• ITIL preferred
• Ability to manage resources and projects

Work Rights