It Engineer

aijobs Ltd

San Mateo, CA, United States
On-site
Technical support requests
Identify automation opportunities
Troubleshoot it issues
Fireworks AI is seeking an IT Engineer dedicated to enhancing employee experience through effective technical support and automation. The role requires extensive experience in IT systems, particularly within startup environments, and a passion for AI technologies

Job Summary

  • Handle technical support requests and drive employee satisfaction by resolving issues quickly and effectively.
  • Play a key part in identifying automation opportunities, addressing IT issues and inquiries, and collaborating with department heads.
  • Proactively explore and implement process improvements, including opportunities for automation using AI tools.

Matching Summary

Match Score: 85

Fireworks AI is seeking an IT Engineer dedicated to enhancing employee experience through effective technical support and automation. The role requires extensive experience in IT systems, particularly within startup environments, and a passion for AI technologies.

Skills & Requirements

Must-have

  • Technical support requests
  • Identify automation opportunities
  • Troubleshoot IT issues
  • Deploy computers and software
  • Manage IT inventory

Nice-to-have

  • Obsessed with the AI movement
  • Collaborate with department heads
  • User-facing environment
  • Learning something new every day

Key Requirements

  • 5+ years of startup experience
  • 3+ years experience in Identity Access Management
  • 3+ years experience in Google Workspace or Microsoft Entra
  • 3+ years experience in client-side-engineering tools
  • Basic scripting experience
  • Strong passion in the AI field

Work Rights

Not specified

Tailored Resume

Cover Letter