Customer Service Specialist / Administrator - Wed-fri
KONE Elevators Pty Ltd
Keighley, United Kingdom
Maintenance operations support
Sales support administration
Customer query ownership
The Customer Service Specialist / Administrator is the voice of KONE, focusing on one or more specific admin domains and providing administrative support for salespersons and supervisors
Job Summary
The Customer Service Specialist / Administrator is the voice of KONE, focusing on one or more specific admin domains and providing administrative support for salespersons and supervisors.
Key responsibilities include Maintenance Operations support, specialized administration tasks like 3rd party inspection administration, and customer reporting.
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual and encourage participation and the sharing of information and ideas.
Matching Summary
The Customer Service Specialist / Administrator is the voice of KONE, focusing on one or more specific admin domains and providing administrative support for salespersons and supervisors.
Skills & Requirements
Must-have
Maintenance Operations support
Sales Support administration
Customer query ownership
Report compilation and sending
MS Office tools proficiency
Intermediate Excel skills
Nice-to-have
Innovative and collaborative culture
Employee engagement focus
Sustainability integral part
Ethical business practices
Trust and respect coworkers
Key Requirements
Good administrative skills
Experience in inter-office and customer communications