Assistant Manager, Product Support

Inokom Corporation

Not specified
Manage product support department operations
Ensure compliance with company policies
Develop parts and service sales strategies
Inokom Corporation is seeking an Assistant Manager for Product Support to oversee departmental operations, including marketing and after-sales services for Perkins products. The role involves managing team performance, ensuring customer satisfaction, and achieving departmental profitability by meeting key performance indicators

Job Summary

  • The role involves managing overall department activities to achieve budget targets and profitability through efficient operations.
  • Responsibilities include coordinating product acceptance, performance monitoring, and identifying after-sales potential for Perkins products.
  • The position requires developing and maintaining relationships with internal and external customers while ensuring maximum market coverage.

Matching Summary

Match Score: 75

Inokom Corporation is seeking an Assistant Manager for Product Support to oversee departmental operations, including marketing and after-sales services for Perkins products. The role involves managing team performance, ensuring customer satisfaction, and achieving departmental profitability by meeting key performance indicators.

Skills & Requirements

Must-have

  • manage product support department operations
  • ensure compliance with company policies
  • develop parts and service sales strategies
  • monitor market situation and competitive activities
  • coordinate between equipment sales and support teams

Nice-to-have

  • experience in Perkins products after-sales
  • strong coaching and team development skills
  • ability to drive customer satisfaction initiatives

Key Requirements

  • Experience in industrial power or manufacturing sector
  • Proven track record in team leadership and management
  • Knowledge of procurement policies and financial guidelines

Work Rights

Not specified

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