Omnichannel Business Analyst

Axos

Manila, Philippines
Experience supporting salesforce
Understanding of contact center technologies
Strong communication skills
The Omnichannel Business Analyst will support and enhance customer engagement platforms

Job Summary

  • The Omnichannel Business Analyst will support and enhance customer engagement platforms.
  • This role involves partnering with stakeholders to drive efficiency and improve customer interactions.
  • Axos is committed to providing technology-driven solutions that offer unbeatable value to customers.

Matching Summary

The Omnichannel Business Analyst will support and enhance customer engagement platforms.

Skills & Requirements

Must-have

  • Experience supporting Salesforce
  • Understanding of contact center technologies
  • Strong communication skills

Nice-to-have

  • Hands-on experience with Five9
  • Exposure to Agile
  • Vendor coordination experience

Key Requirements

  • Bachelor's degree in Business Administration or related
  • 1–3 years in a business systems role
  • Ability to troubleshoot based on processes

Work Rights

Not specified

Tailored Resume

Cover Letter