It Help Desk Technician

FOX40 Com Inc

New York, NY, United States
Base: $45,000 - $60,000 annualized; bonus/equity: ...
Fully remote
Troubleshoot desktops laptops printers
Install configure windows 10/11 os
Monitor resolve user support requests
This entry-level position is ideal for a tech-savvy individual who enjoys solving problems and delivering excellent user support

Job Summary

  • This entry-level position is ideal for a tech-savvy individual who enjoys solving problems and delivering excellent user support.
  • The role involves diagnosing and resolving hardware and software issues involving desktops, laptops, printers, and peripheral devices.
  • Comprehensive benefits include medical, dental, vision insurance, paid time off, and a 401(k) with company matching contributions.

Matching Summary

This entry-level position is ideal for a tech-savvy individual who enjoys solving problems and delivering excellent user support.

Salary

Base: $45,000 - $60,000 Annualized; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, 401(k) match, PTO, parental leave

Skills & Requirements

Must-have

  • Troubleshoot desktops laptops printers
  • Install configure Windows 10/11 OS
  • Monitor resolve user support requests

Nice-to-have

  • Strong communication skills
  • Proactive problem-solving mindset
  • Patience in user interactions

Key Requirements

  • 0–2+ years of experience in technical support
  • Bachelor's degree in Information Technology or related field preferred
  • Working knowledge of Microsoft Office/Microsoft 365

Work Rights

Not specified

Tailored Resume

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