This role plays a critical function in supporting Veeva CRM, Veeva Network, and Veeva Align within the Canadian organization, working closely with both local and global teams to ensure seamless system functionality and optimal user experience
Job Summary
This role plays a critical function in supporting Veeva CRM, Veeva Network, and Veeva Align within the Canadian organization, working closely with both local and global teams to ensure seamless system functionality and optimal user experience.
The IT CRM Local Business Analyst provides technical support, training, and guidance to help resolve issues and enhance system utilization.
Galderma offers a great work environment with an inspiring work ambiance, growth and development possibilities, and an excellent benefits program.
Matching Summary
This role plays a critical function in supporting Veeva CRM, Veeva Network, and Veeva Align within the Canadian organization, working closely with both local and global teams to ensure seamless system functionality and optimal user experience.
Skills & Requirements
Must-have
Veeva CRM, Network, and Align support
Technical support and training to users
Data integrity within Veeva CRM
Investigate and resolve user-reported issues
Salesforce and Veeva Modules administration
SQL experience
Nice-to-have
Focus on getting results
Embrace learning and positive energy
Initiative with teamwork and collaboration
Passionate about meaningful work
Key Requirements
5+ years of relevant experience in CRM (Veeva or Salesforce)
Proven experience in Salesforce and Veeva Modules administration
Technical skills for Salesforce and Veeva Align configuration