Guest Service Supervisor

Wosu Org Corp

Columbus, US
$17.50 -22.86ph
On-site
Guest service
Check-in and check-out
Guest needs and requests
Represents the Blackwell Inn with gracious, prompt, courteous and professional interactions as primary point of contact with guests and staff

Job Summary

  • Represents the Blackwell Inn with gracious, prompt, courteous and professional interactions as primary point of contact with guests and staff.
  • Trains and supervises student staff, ensuring the hotel meets a 4-star level of service in every guest interaction.
  • The Blackwell Inn is a 24/7 operation, work hours vary and include evenings, holidays and weekends.

Matching Summary

Represents the Blackwell Inn with gracious, prompt, courteous and professional interactions as primary point of contact with guests and staff.

Salary

$17.50 -22.86/hr

Skills & Requirements

Must-have

  • guest service
  • check-in and check-out
  • guest needs and requests
  • 4 star level of service
  • strong customer service background

Nice-to-have

  • gracious, prompt, courteous and professional interactions
  • willingness to go above and beyond
  • passing secret shopper inspections

Key Requirements

  • High School diploma or GED
  • 2 years of relevant experience
  • 4-6 years of relevant experience preferred
  • Associate degree in relevant field may be preferred
  • Bachelor's Degree or equivalent combination of education and experience with a Major in hospitality management

Work Rights

Not specified

Tailored Resume

Cover Letter