Gruppenleitung (m/w/d) | Kundenbetreuer Im Außendienst | E&k Gruppe

Dieter Maier GmbH

Stuttgart, Germany
Leadership and coaching of customer service team
Process optimization for customer portal
Acquisition of new customers
The role involves strategic personnel management and operational support for the customer service team, focusing on continuous process optimization

Job Summary

  • The role involves strategic personnel management and operational support for the customer service team, focusing on continuous process optimization.
  • Key responsibilities include acquiring new customers and managing international industrial clients in contract and claims matters.
  • The company offers a modern office, flexible working hours, mobile work options, and benefits such as a company pension and health budget.

Matching Summary

The role involves strategic personnel management and operational support for the customer service team, focusing on continuous process optimization.

Skills & Requirements

Must-have

  • Leadership and coaching of customer service team
  • Process optimization for customer portal
  • Acquisition of new customers
  • Key account management for industrial clients
  • International insurance programs

Nice-to-have

  • High customer and service orientation
  • Strong communication skills
  • Reliability and enjoyment of personal contact
  • Modern office with good transport links
  • Individual career development opportunities

Key Requirements

  • Completed education or degree in insurance industry
  • Several years of professional experience in customer service
  • Leadership experience in team management
  • Proficiency in MS Word, Excel, and PowerPoint

Work Rights

Not specified

Tailored Resume

Cover Letter