As a Senior Human Resources Business Partner, you will support Contact Centre Operations and provide HR solutions that fully leverage people management, employee capability, and organizational development
Job Summary
As a Senior Human Resources Business Partner, you will support Contact Centre Operations and provide HR solutions that fully leverage people management, employee capability, and organizational development.
You will provide high-impact, proactive support to leaders, equipping them with the tools and guidance required to excel in a competitive marketplace.
At CIBC we enable the work environment most optimal for you to thrive in your role.
Matching Summary
As a Senior Human Resources Business Partner, you will support Contact Centre Operations and provide HR solutions that fully leverage people management, employee capability, and organizational development.
Skills & Requirements
Must-have
Employee Relations
Performance Management
Total Rewards
Talent Management
Succession Planning
Inclusion strategies
Nice-to-have
Client focused culture
Hybrid work arrangement
Trusted advisor
Drive results
Key Requirements
HR Generalist or consulting role experience
Solid understanding HR concepts, policies, practices and governance/legislation
Experience in a fast-paced contact centre environment