Manager Lender Coaching - Retail Banking Services, Sydney

Customerscommercialfinance

Sydney, Australia
Home lending environment experience
Cba home loan processes knowledge
Demonstrated coaching experience
The role focuses on supporting Retail Banking Services management by coaching lenders to achieve outstanding customer and sales outcomes

Job Summary

  • The role focuses on supporting Retail Banking Services management by coaching lenders to achieve outstanding customer and sales outcomes.
  • You will ensure lenders understand compliance requirements and support them in maintaining high-quality lending standards.
  • This position offers unique insight into the Retail Bank's Lending Channels with potential exposure to Risk, Analytics, Product, and other sales areas.

Matching Summary

The role focuses on supporting Retail Banking Services management by coaching lenders to achieve outstanding customer and sales outcomes.

Skills & Requirements

Must-have

  • Home lending environment experience
  • CBA home loan processes knowledge
  • Demonstrated coaching experience
  • Leadership experience in lending
  • Sales and service methodology knowledge

Nice-to-have

  • Exceptional planning skills
  • Time management capabilities
  • Strategic relationship building
  • Influencing and communication skills

Key Requirements

  • Experience in home lending environment
  • Advanced knowledge of CBA systems
  • Demonstrated leadership and coaching experience

Work Rights

Not specified

Tailored Resume

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