Priority Engagement Specialist (french)

DIGI Outsource

Not specified; not specified; benefits include fre...
Fluent french written and verbal
Experience in online gaming or casino industry
Knowledge of aml and gambling regulations
This role is responsible for protecting business revenue while mitigating compliance risk by supporting customers through Source of Wealth requirements

Job Summary

  • This role is responsible for protecting business revenue while mitigating compliance risk by supporting customers through Source of Wealth requirements.
  • The position requires flexibility to engage with customers outside standard working hours to ensure high-quality service and adherence to due diligence processes.
  • Employees receive comprehensive benefits including free daily meals, on-site gym access, medical aid subsidies, and extensive learning and development programs.

Matching Summary

This role is responsible for protecting business revenue while mitigating compliance risk by supporting customers through Source of Wealth requirements.

Salary

Not specified; Not specified; Benefits include free meals, massages, gym, and medical aid subsidy

Skills & Requirements

Must-have

  • Fluent French written and verbal
  • Experience in online gaming or casino industry
  • Knowledge of AML and gambling regulations
  • Ability to work shift environment
  • Strong objection handling skills

Nice-to-have

  • Expertise managing multiple projects simultaneously
  • Experience executing customer retention strategies
  • In-depth knowledge of AML/EDD environments
  • Passion for developing positive customer experiences
  • Ability to adapt quickly to changing priorities

Key Requirements

  • Fluency in French (written and verbal)
  • Previous experience in online gaming or casino industry
  • Familiarity with AML and jurisdictional gambling regulations
  • Availability to work in a shift environment

Work Rights

Not specified

Tailored Resume

Cover Letter