Responsable De Programme It Salesforce / Crm H/f

DIAC SA

Noisy le Grand, France
Hybrid (2 days remote per week)
Salesforce program management
Crm it strategy
Service cloud, voice, experience cloud
DIAC SA is seeking a Responsable de Programme IT Salesforce / CRM to oversee the implementation and management of Salesforce solutions within the company's digital transformation initiatives. The ideal candidate will have extensive experience in project management, particularly within Salesforce, and will play a crucial role in aligning IT strategies with business needs

Job Summary

  • The IT Program Manager will pilot the Salesforce IT strategy, governance, and performance for Mobilize Financial Services France, coordinating all Salesforce projects and ensuring functional and technical coherence.
  • Key responsibilities include end-to-end project management from study to post-deployment support, defining architecture, translating business needs into technical solutions, and managing project risks and budget.
  • The role offers a modern and friendly work environment, career development opportunities within a large international group, and the possibility of remote work two days a week.

Matching Summary

Match Score: 85

DIAC SA is seeking a Responsable de Programme IT Salesforce / CRM to oversee the implementation and management of Salesforce solutions within the company's digital transformation initiatives. The ideal candidate will have extensive experience in project management, particularly within Salesforce, and will play a crucial role in aligning IT strategies with business needs.

Skills & Requirements

Must-have

  • Salesforce program management
  • CRM IT strategy
  • Service Cloud, Voice, Experience Cloud
  • SI integration management
  • Agile, Scrum, V-Cycle methodologies
  • Technical solution design
  • Budget and timeline tracking

Nice-to-have

  • Financial or automotive sector experience
  • Cultural diversity appreciation
  • Continuous improvement mindset
  • Technological evolution awareness

Key Requirements

  • 7+ years of experience in Salesforce or CRM project management
  • Master's degree or equivalent (BAC+5)
  • TOEIC score of 750/990 (English proficiency)

Work Rights

Not specified

Tailored Resume

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