Customer Service Manager (Freight Forwarding I Logistics)

EA RECRUITMENT PTE. LTD.

Changi, Singapore
Base: $4,000 - $4,800; bonus: variable bonus; bene...
4 years freight forwarding experience
2 years supervisory or managerial role
Knowledge of air sea road freight
The role involves improving customer service experience and facilitating department growth within a well-established company

Job Summary

  • The role involves improving customer service experience and facilitating department growth within a well-established company.
  • Candidates will negotiate best rates with airlines and agents while managing customer issues to resolution.
  • The position offers a basic salary between $4000 and $4800 plus variable bonus and excellent welfare benefits.

Matching Summary

Match Score: 85

The role involves improving customer service experience and facilitating department growth within a well-established company.

Salary

Base: $4000 - $4800; Bonus: Variable Bonus; Benefits: Excellent Welfare and Benefits

Skills & Requirements

Must-have

  • 4 years freight forwarding experience
  • 2 years supervisory or managerial role
  • Knowledge of air sea road freight
  • Freight management systems proficiency
  • Strong commercial awareness

Nice-to-have

  • Excellent communication skills
  • Ability to handle pressure
  • Proven leadership experience
  • Customer-focused mindset

Key Requirements

  • Minimum 4 years experience in freight forwarding
  • At least 2 years in supervisory or managerial role
  • Proficiency in MS Office and freight management systems

Work Rights

Not specified

Tailored Resume

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