Guest Services Associate Ii - Inn At The Park Resort

CLUB VIEW

Base: $21.50; bonus/equity: not specified; benefit...
Not specified (potentially flexible, including weekends and holidays)
Customer-focused mindset
Professional and welcoming check-in
Accurate payment processing
The Inn At The Park Resort is seeking a Guest Services Associate II to enhance the guest experience through effective communication and customer service. The role involves managing check-in and check-out processes, addressing guest inquiries, and collaborating with various departments to ensure seamless service

Job Summary

  • As a Guest Services Associate, you will be a key point of connection between our guests and the resort.
  • Deliver a professional and welcoming check-in experience by actively listening to guest needs and setting clear expectations for their stay.
  • We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us.

Matching Summary

Match Score: 85

The Inn At The Park Resort is seeking a Guest Services Associate II to enhance the guest experience through effective communication and customer service. The role involves managing check-in and check-out processes, addressing guest inquiries, and collaborating with various departments to ensure seamless service.

Salary

Base: $21.50; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, Flexible spending accounts, Life and accident coverage, Disability, Paid time off, parental leave and holidays (depending on position), Wish day, 401k with employer match, Legal and identity theft plan, Voluntary income protection benefits, Wellness program, Employee Assistance Program

Skills & Requirements

Must-have

  • Customer-focused mindset
  • Professional and welcoming check-in
  • Accurate payment processing
  • Handle cash accountability
  • Address guest questions and concerns
  • Work collaboratively with teams

Nice-to-have

  • Bilingual Spanish proficiency
  • Openness to feedback
  • Desire to continuously improve

Key Requirements

  • Requires schedule flexibility
  • Reliable attendance and accountability
  • Handle a standard cash bank
  • Comfort working across multiple computer systems

Work Rights

Not specified

Tailored Resume

Cover Letter