Above award rates; annual salary reviews; not spec...
On-site
Welcoming and checking in patients
Answering phones and managing email
Booking and rescheduling appointments
As the first point of contact for patients, you'll play a key role in delivering a high standard of care and ensuring clinic operations run smoothly
Job Summary
As the first point of contact for patients, you'll play a key role in delivering a high standard of care and ensuring clinic operations run smoothly.
This is the perfect role for someone who thrives in fast-paced environments, loves meeting new people, and wants to grow in a well-respected healthcare organisation.
South Coast Radiology (part of the IDX Group) is the largest radiology provider on the Gold Coast, and one of the longest-standing in Southeast Queensland.
Matching Summary
As the first point of contact for patients, you'll play a key role in delivering a high standard of care and ensuring clinic operations run smoothly.
Salary
Above award rates; annual salary reviews; Not specified
Skills & Requirements
Must-have
Welcoming and checking in patients
Answering phones and managing email
Booking and rescheduling appointments
Advising patients on preparation
Quoting fees and processing payments
Handling DVA and third-party claims
Supporting clinical teams
Warm, professional, and approachable personality
Strong attention to detail
Ability to stay calm under pressure
Proactive mindset and willingness to learn
Confidence using computer systems
Nice-to-have
Enjoys variety in workday
Thrives in fast-paced environments
Loves meeting new people
Wants to grow in healthcare organization
Key Requirements
Proven experience in reception, healthcare, or customer-facing roles