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Roche UK is seeking a Customer Planning and Reporting Specialist in Bucharest, Romania, who is fluent in German for a 24-month contractor role. The position involves supporting the diagnostics service team by managing case reports, monitoring KPIs, and coordinating procurement activities, with a strong emphasis on customer support.
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Job Summary
The Customer Planning and Reporting Specialist supports the Roche Diagnostics service field team with various activities including creating and monitoring of cases and reports.
Responsibilities include dispatching cases, monitoring spare parts, supporting FSE reports, and managing outsourcing activities end-to-end.
The role requires advanced interpersonal skills, comfort with Google Suite, and mastery of Romanian and German languages.
Matching Summary
Match Score: 75
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Roche UK is seeking a Customer Planning and Reporting Specialist in Bucharest, Romania, who is fluent in German for a 24-month contractor role. The position involves supporting the diagnostics service team by managing case reports, monitoring KPIs, and coordinating procurement activities, with a strong emphasis on customer support.
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Skills & Requirements
Must-have
German language proficiency
Customer support experience
Google Suite proficiency
Analytical skills
Organized and able to prioritize
Nice-to-have
Salesforce and SAP experience
Client-oriented attitude
Adaptable to change
Key Requirements
Romanian language mastery
German language mastery
Work experience in a similar Customer Support role