Desktop Engineer - IT Helpdesk Support

HELIUS TECHNOLOGIES PTE. LTD.

Singapore, SG
Microsoft windows 10 support
Microsoft office 365 administration
Workstation component knowledge
This position serves as the first contact point for customers, providing prompt assistance with a range of IT topics and issues

Job Summary

  • This position serves as the first contact point for customers, providing prompt assistance with a range of IT topics and issues.
  • The role requires ensuring that software, licenses, and daily operations strictly comply with established organizational standards.
  • Candidates must be open to commuting to different parts of Singapore to perform required on-site work.

Matching Summary

Match Score: 85

This position serves as the first contact point for customers, providing prompt assistance with a range of IT topics and issues.

Skills & Requirements

Must-have

  • Microsoft Windows 10 support
  • Microsoft Office 365 administration
  • Workstation component knowledge
  • Remote support via telephone
  • Software license compliance

Nice-to-have

  • Call centre support experience
  • Effective team communication skills
  • Willingness to commute islandwide

Key Requirements

  • ITE/Diploma graduate
  • 1 year desktop support experience
  • CompTIA A+ or Security+ or Network+
  • Microsoft MD-102 certification
  • Previous IT helpdesk experience

Work Rights

Not specified

Tailored Resume

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