Operations Support Specialist / Program Coord I (temporary)

NC State Board of Elections

Raleigh, North Carolina, US
Base: $25.00 ph; bonus/equity: not specified; bene...
Onsite
Voter registration form processing
Tier-1 customer service responses
Help desk ticket routing
This temporary position supports the NC State Board of Elections by managing voter registration forms, handling public inquiries, and routing help desk tickets

Job Summary

  • This temporary position supports the NC State Board of Elections by managing voter registration forms, handling public inquiries, and routing help desk tickets.
  • Candidates must be available onsite five days a week from 8am to 5pm to provide Tier-1 customer service regarding precinct locations and absentee ballot procedures.
  • The role offers exposure to state government culture and processes while providing an hourly rate of $25.00 based on education and experience.

Matching Summary

This temporary position supports the NC State Board of Elections by managing voter registration forms, handling public inquiries, and routing help desk tickets.

Salary

Base: $25.00 per hour; Bonus/Equity: Not specified; Benefits: Health insurance eligibility for 30+ hours/week under HDHP

Skills & Requirements

Must-have

  • Voter registration form processing
  • Tier-1 customer service responses
  • Help desk ticket routing
  • Onsite presence Monday-Friday
  • Email inbox monitoring

Nice-to-have

  • Effective oral and written communication
  • Workflow organization skills
  • Experience with web-based data systems
  • Process modification capabilities
  • Collaborative stakeholder approach

Key Requirements

  • Bachelor's degree or equivalent combination of education and experience
  • Fully qualified for the job as per state guidelines
  • Separation from permanent time-limited position if currently employed

Work Rights

Not specified

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