Branch Operations Coordinator Utsa

Wells Fargo

San Antonio, TX, US
Customer service and issue resolution
Processing and approving teller transactions
Sharing digital solutions
Support customer experience by accurately processing and approving teller transactions, sharing digital solutions, and making appropriate introductions to bankers

Job Summary

  • Support customer experience by accurately processing and approving teller transactions, sharing digital solutions, and making appropriate introductions to bankers.
  • Complete operational activities while minimizing risks under established policies and perform routine to moderately complex transactional, operational, and customer support tasks efficiently.
  • Wells Fargo is recognized as a top employer for career growth, offering robust benefits, competitive compensation, and programs designed for work-life balance and well-being.

Matching Summary

Support customer experience by accurately processing and approving teller transactions, sharing digital solutions, and making appropriate introductions to bankers.

Skills & Requirements

Must-have

  • customer service and issue resolution
  • processing and approving teller transactions
  • sharing digital solutions
  • operational activities minimizing risks
  • knowledge of bank procedures and products
  • support branch manager operational tasks

Nice-to-have

  • educate and connect customers to technology
  • interact with integrity and professionalism
  • identify potential fraud/risky accounts
  • exercise judgment and adhere to policy
  • motivate diverse team to achieve potential

Key Requirements

  • 2+ years customer service experience
  • Cash handling experience
  • Relevant military experience
  • Knowledge of retail compliance controls

Work Rights

Not specified

Tailored Resume

Cover Letter