Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission
Job Summary
Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission.
Patient Service Specialists deliver what matters most to our patients and their families, ensure exceptional experiences and thrive on making positive impacts in the community.
The Patient Service Specialist role is a great steppingstone to other careers within customer service and other departments with Cleveland Clinic.
Matching Summary
Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission.
Skills & Requirements
Must-have
patient-first healthcare
stellar patient experiences
front-end technology guidance
MyChart enrollment
HEART model for issue resolution
Nice-to-have
passionate caregivers
rewarding career
positive impacts in the community
proactive patient calls
Key Requirements
High School Diploma or GED and two years of experience