Customer Relations Specialist

LITHIA Inc

Waterford, United States
Not specified
Leading cr process management
Call sales customers for follow-up
Coach team members on communication
LITHIA Inc is seeking a Customer Relations Specialist for their Suburban Ford of Waterford location. The ideal candidate will possess strong customer service skills and be committed to enhancing customer experiences in an automotive retail setting

Job Summary

  • The role involves leading Customer Relations process management by observing, installing, and training approved processes at assigned stores.
  • Responsibilities include calling sales customers to follow up on their experience and satisfaction with their vehicle while coaching team members on improving communication skills.
  • Candidates must possess excellent time management skills and be available to work on Saturdays.

Matching Summary

Match Score: 75

LITHIA Inc is seeking a Customer Relations Specialist for their Suburban Ford of Waterford location. The ideal candidate will possess strong customer service skills and be committed to enhancing customer experiences in an automotive retail setting.

Skills & Requirements

Must-have

  • Leading CR process management
  • Call sales customers for follow-up
  • Coach team members on communication
  • Available on Saturday

Nice-to-have

  • Drive to perform and excel
  • Positive team environment
  • Honest simpler buying experience

Key Requirements

  • Excellent time management skills
  • Saturday availability required

Work Rights

Not specified

Tailored Resume

Cover Letter