Technical Engineer, Second Line Support, Bss Operations [order Management & Provisioning] - Bss Ops Department (bsopd)

Rakuten International

Telecom bss ecosystem expertise
Sql proficiency for data analysis
Experience with linux/unix environments
We are looking for innovative individuals to build the Telco of the Future

Job Summary

  • We are looking for innovative individuals to build the Telco of the Future.
  • The role involves providing expert technical support and driving incident recovery.
  • Collaboration with internal teams and external vendors is essential for optimizing customer experience.

Matching Summary

We are looking for innovative individuals to build the Telco of the Future.

Skills & Requirements

Must-have

  • Telecom BSS ecosystem expertise
  • SQL proficiency for data analysis
  • Experience with Linux/Unix environments

Nice-to-have

  • Proactive problem-solving approach
  • Strong organizational skills
  • Ability to work independently

Key Requirements

  • Bachelor's degree in Computer Science
  • 5+ years in L2 technical support
  • Experience with ITSM methodologies

Work Rights

Not specified

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