Operations Technician

482

Unknown, North Carolina, US
Base: $56,772 - $60,000; bonus/equity: not specifi...
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Network monitoring systems knowledge
Network diagnostic software tools
First level troubleshooting skills
** The North Carolina State Highway Patrol is seeking an Operations Technician to monitor and support large-scale communication networks, ensuring effective operation for emergency responders. The role requires technical expertise and a commitment to public safety, including shift work for continuous coverage. **

Job Summary

  • The position requires monitoring multiple large-scale networks including VIPER, CJIN/DCI, OFM, and the NCSHP Internal Network.
  • This role is responsible for first-level troubleshooting, notifying users and vendors of issues, and collaborating with network technicians to resolve problems.
  • The successful candidate must possess DCI Certification and be available for shift work to provide 24/7/365 coverage.

Matching Summary

Match Score: 75

** The North Carolina State Highway Patrol is seeking an Operations Technician to monitor and support large-scale communication networks, ensuring effective operation for emergency responders. The role requires technical expertise and a commitment to public safety, including shift work for continuous coverage. **

Salary

Base: $56,772 - $60,000; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Network monitoring systems knowledge
  • Network diagnostic software tools
  • First level troubleshooting skills
  • 24/7 shift work availability
  • Vendor and contractor coordination

Nice-to-have

  • Radio communications equipment knowledge
  • Customer service skills
  • Continuity of operations experience
  • User operations understanding

Key Requirements

  • High School diploma or GED
  • One year of IT experience
  • Two years experience in a Network Operations Center
  • DCI Certification required
  • Pass criminal background investigation and drug screening

Work Rights

Must pass criminal background investigation and drug screening

Tailored Resume

Cover Letter