Client Service Representative

CIBC Capital Markets

Mississauga, Canada
Client engagement
Financial services products knowledge
On-site full-time work
As a Client Service Representative, you’ll be the first line of support as clients work towards their financial goals, answering questions, assisting with transactions, and connecting them with the right team members

Job Summary

  • As a Client Service Representative, you’ll be the first line of support as clients work towards their financial goals, answering questions, assisting with transactions, and connecting them with the right team members.
  • You will be expected to become a technology expert, introducing clients to mobile banking applications and helping them manage their banking needs.
  • CIBC offers a competitive salary, incentive pay, banking benefits, a defined benefit pension plan, an employee share purchase plan, and a vacation offering.

Matching Summary

As a Client Service Representative, you’ll be the first line of support as clients work towards their financial goals, answering questions, assisting with transactions, and connecting them with the right team members.

Skills & Requirements

Must-have

  • Client engagement
  • Financial services products knowledge
  • On-site full-time work
  • Client issue resolution
  • Transaction assistance

Nice-to-have

  • Relationship-oriented
  • Goal-oriented
  • Passionate about people
  • Curiosity and learning
  • Respect and authenticity

Key Requirements

  • Legally eligible to work in Canada
  • Valid work or study permit (if applicable)

Work Rights

Legally eligible to work

Tailored Resume

Cover Letter