Customer Banking Specialist - Cranbourne

CommBank

Cranbourne, Victoria, Australia
Exceptional customer service delivery
Process credit product applications
In-depth customer conversations
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • As the Customer Banking Specialist in our Cranbourne Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs.
  • We’re interested in hearing from people who have proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality.

Matching Summary

As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • Process credit product applications
  • In-depth customer conversations
  • Provide holistic customer solutions
  • Work in a busy retail environment

Nice-to-have

  • Financial services experience
  • Articulate financial terms clearly
  • Champion risk-adverse culture
  • Interest in career growth

Key Requirements

  • Proven customer service experience
  • Excellent communication skills
  • Ability to find solutions with integrity
  • Ability to work specific roster

Work Rights

Not specified

Tailored Resume

Cover Letter