Job Summary

• Accountable for delivering best-in-class customer service via telephone and electronic channels in a fast-paced, goal driven, multi-media contact center.
• Solve both internal and external customer inquiries, complaints and requests by using a single point of contact resolution utilizing solid knowledge of the bank’s processes, procedures and electronic systems.
• We offer a comprehensive benefit package including medical, dental, vision, life, paid time off, a 401k plan with a generous company match and tuition reimbursement.

Matching Summary

Salary

Base: $19.00 - $20.00/hour; Bonus/Equity: Annual discretionary bonus eligible; Benefits: Comprehensive benefit package

Skills & Requirements

Key Requirements

• 1-3 years directly related experience
• Banking customer service experience preferred
• Must attend 5 weeks onsite training

Work Rights