QBE North America is seeking a Customer Support Officer to provide exceptional service in the insurance sector. The role involves handling customer inquiries, managing billing questions, and ensuring compliance with regulations while maintaining a professional demeanor. The ideal candidate will possess strong communication skills and a customer-focused attitude
Job Summary
The role involves providing customer service via phone calls to answer questions regarding products, processes, and policies.
Employees must ensure 100% regulatory compliance with state laws such as SIRA and RMS while handling credit card security.
The position requires maintaining a professional demeanor and effectively managing premium objections during policy renewals.
Matching Summary
Match Score: 75
QBE North America is seeking a Customer Support Officer to provide exceptional service in the insurance sector. The role involves handling customer inquiries, managing billing questions, and ensuring compliance with regulations while maintaining a professional demeanor. The ideal candidate will possess strong communication skills and a customer-focused attitude.