We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP
Job Summary
We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
Responsibilities include welcoming pet parents, answering phones, touring clients, managing check-ins/check-outs, handling payments, and responding to complaints.
Pay starts at $16-$18.00/hour DOE + tips, and the role requires availability on evenings, weekends, and holidays.
Matching Summary
We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
Salary
Base: $16-$18.00/hour DOE; Bonus/Equity: tips; Benefits: Not specified
Skills & Requirements
Must-have
handling phones and customers
answering phones with a smile
responding to complaints with patience
keeping the lobby clean
Nice-to-have
fluent in human and hound
juggling muddy paw prints
charm of a customer service pro
heart of a dog mom or dad
Key Requirements
1+ year of customer service experience preferred
High school diploma or equivalent required
Availability on evenings, weekends, and holidays required