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Meniga is seeking a Presales & Support Manager based in Cairo to enhance digital banking experiences for financial institutions across the MENA region. The role involves leading presales engagements and providing technical support, requiring a strong background in fintech, excellent communication skills, and the ability to engage with C-level stakeholders.
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Job Summary
Meniga helps people lead better & more sustainable financial lives by working with financial institutions worldwide to make their digital banking experience fun and engaging.
This role involves leading presales engagements and serving as the technical point of contact for customers post-sale, bridging clients with Product and Engineering teams.
Key responsibilities include leading discovery, delivering presentations, partnering with sales, providing technical support, and managing support tickets end-to-end.
Matching Summary
Match Score: 75
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Meniga is seeking a Presales & Support Manager based in Cairo to enhance digital banking experiences for financial institutions across the MENA region. The role involves leading presales engagements and providing technical support, requiring a strong background in fintech, excellent communication skills, and the ability to engage with C-level stakeholders.
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Skills & Requirements
Must-have
Presales and technical support
Financial institution clients
Digital banking expertise
API-driven B2B platforms
SQL, .NET, Linux, Kubernetes
Fluent in Arabic and English
Nice-to-have
AI tools for work acceleration
Structured troubleshooting approach
Client-facing communication skills
Fast-paced environment adaptability
Key Requirements
5+ years presales/solutions engineering/technical support
Fintech or banking technology background
Degree in computer science or related technical field
Ability to travel across the GCC region (up to 25%)