Presales & Support Manager (mena)

Meniga Iceland ehf

Cairo, Egypt
**
Presales and technical support
Financial institution clients
Digital banking expertise
** Meniga is seeking a Presales & Support Manager based in Cairo to enhance digital banking experiences for financial institutions across the MENA region. The role involves leading presales engagements and providing technical support, requiring a strong background in fintech, excellent communication skills, and the ability to engage with C-level stakeholders. **

Job Summary

  • Meniga helps people lead better & more sustainable financial lives by working with financial institutions worldwide to make their digital banking experience fun and engaging.
  • This role involves leading presales engagements and serving as the technical point of contact for customers post-sale, bridging clients with Product and Engineering teams.
  • Key responsibilities include leading discovery, delivering presentations, partnering with sales, providing technical support, and managing support tickets end-to-end.

Matching Summary

Match Score: 75

** Meniga is seeking a Presales & Support Manager based in Cairo to enhance digital banking experiences for financial institutions across the MENA region. The role involves leading presales engagements and providing technical support, requiring a strong background in fintech, excellent communication skills, and the ability to engage with C-level stakeholders. **

Skills & Requirements

Must-have

  • Presales and technical support
  • Financial institution clients
  • Digital banking expertise
  • API-driven B2B platforms
  • SQL, .NET, Linux, Kubernetes
  • Fluent in Arabic and English

Nice-to-have

  • AI tools for work acceleration
  • Structured troubleshooting approach
  • Client-facing communication skills
  • Fast-paced environment adaptability

Key Requirements

  • 5+ years presales/solutions engineering/technical support
  • Fintech or banking technology background
  • Degree in computer science or related technical field
  • Ability to travel across the GCC region (up to 25%)

Work Rights

Not specified

Tailored Resume

Cover Letter